Our first meeting

Having had an hour telephone interview with my Action Coach Kent I was comfortable with what to expect for the first meeting.

Our first meeting with Kent lasted 4 hours and was a real eye opener and meant that Kent was able to gain a detailed understanding of our business model. We learnt about how the 6 steps were a journey to an end destination - and that all decisions either support or hinder our journey. Where were we and what did we want to achieve?

Did we know enough about our own businesses? If we didn't then nobody else would - we agreed that our initial homework for the first week would involve identifying the following:-

1. What our fixed costs were
2. All of the different revenue streams
3. Key Performance Indicators for the business
4. Dates in the diary for 2010 meetings.

The last point was one of those blindingly obvious opportunities - 2 Directors in 2 locations and never able to meet. We agreed to schedule in 12 months worth of meetings with Kent and catch up meetings.

We also looked at the paperwork that Kent left with us - and identified a simpler solution - using Google Docs as a basis for sharing documents and keeping them up to date. this would be a 2 way learning point for Kent too!